Tuesday, October 28, 2008

Snail Mail

Crib Season - Episode 3

Other than the launch of a new logo, some more stamps, and stupid services, Indian Postal service has further deteriorated. I compare the time taken to deliver a letter, and the distance it has to travel.

Incident 1:
Sam receives the hall-ticket and invitation to a common entrance test for B.Sc Microbiology at Calicut University. Interestingly, the letter arrives at 11 AM. The exam which has already started at 10 AM would be an unfair deal for Sam to attempt now, considering that 1 hour makes a huge difference for an objective exam, and that Calicut university is 80 kilometers away. When was the letter (ON I.G.S - India Government Service) posted ? A whopping 7 light years (ok, hold it.. 7 days), ago. Why does it take 7 days for an exam notification to travel 80 kilometers ?

I have been thankful earlier for this delay, because "Parent - Teacher's meet" notifications from Engineering College (305 kilometres away) and School (5 kilometers) away, arrive late (approximately a week late, irrespective of the distance), due to which Parent's never attend them! Thanks!


Incident 2:
ICICI banks sends an important notification to M, via Indian Postal Service. 2 weeks and it hasn't arrived. Since, it requires a signature and M cannot travel, upon complaining, ICICI decides to send it again. 2 more weeks, and it still hasn't arrived. ICICI decides to use a local courier and delivers it in 4 hours ( distance travelled - 18 kilometers approximately). A few weeks later, the first letter sent through Indian Post arrives! 28 days for a letter to travel 18 kilometers ? Sure, they put it on a snail!


Incident 3:
Brother's birthday. We decide to send him a post card. Ignoring my wife's suggestion to send it as "Book Post" (meaning anyone can open and read it), I decided to splurge Rs 30 extra, not for the ugly stamps and stinking paste, but for Speed (POST) and privacy. Yes, I wanted it to arrive no later than 7 days. The counter staff re-assured me that the letter's Thrissur to Pune travel would be completed in less than 3 days. I doubted. The update: He never got it! Something sent through Speed Post, how cruel of them to lose it?

"Sir, Is there a solution ? Do you F***ing really sort the letters based on priority? Do you Blind old dumb A**holes even bother to look at the "SPEED POST" or "REGISTERED POST" written in Bold ? Do you read "Gandiji's Talisman' written at every damn post office?".

"Ho ho ho... Whats the big deal? you didnt get a letter ? Go give a complaint."

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